KnoQue attaches great importance to respecting the privacy of its subscribers, customers and visitors to its websites. Therefore, we would like to inform you clearly about our precautions for the handling of personal data. KnoQue always treats and secures the personal data of subscribers, customers and visitors to its websites with care.
KnoQue sets its policy for the protection of your personal data in line with the legal provisions in Belgium and the European Union.
KnoQue complies with the Privacy Act and the Privacy and Personal Data Act, the Telecommunications Act, and other privacy regulations.
We therefore want to clearly communicate to you which personal data KnoQue collects, how we use that information, and what you should do if you do not want your personal information to be stored or disclosed to third parties. We also want to inform you how you can check, change or delete your personal data.

In accordance with the Privacy Act, you always have the right to access your data and the right to rectify it. You can always contact us to object if you do not wish your personal data to be processed, passed on to third parties, used for direct marketing purposes.
There are no agreements with minors on our websites. We therefore expressly ask minors not to send us any personal data.
Responsible person

The data controller is KnoQue.
Address: Driehoeksplein 11, 8300 Knokke-Heist.
Phone number: +32(0)50 630740.
If you have any questions about the way KnoQue deals with your data, or if you wish to unsubscribe from certain uses of your data, you can at any time send an email to 
You can also go to this address if you want to see your data or if you want to have it changed. You can always contact us free of charge in order to remove all your personal data from our database on request. Please add a copy of your identity card to your request so that we can process your request as soon as possible.
Purposes of the processing of personal data

Personal data is understood to mean: name, first name, address, telephone number, gender, date of birth, e-mail address, etc.
KnoQue collects and processes your personal data for the following purposes:
- Formatting and execution of the agreement concluded with you, including the payment of purchased products and/or services, and in order to be able to offer and deliver the agreed products and/or services to you,
- to give you the opportunity to post and exchange information on the website, and to contact other users if the website offers you the opportunity to do so,
- in order to offer you the possibility that visitors and interested parties in your advertisement, can contact you when you have placed an advertisement on our website,
- in order to be able to invoice in the case of a paid service. These financial data are never published on a website by KnoQue, nor are they made available to third parties for purposes other than the execution of the agreement,
- to optimise the security of the website,
- to compile web statistics, for example about the number of visitors to the different sections of our website,
- in order to be able to offer you the services and advertisements on our website in general,
- for marketing purposes in order to provide you with targeted information about relevant products and/or services and new offers from KnoQue and third parties, which we suspect may be of interest to you. To personalise this information to you, for example to be able to show you an advertisement of a product and/or service which we suspect you may be interested in based on the personal data processed by us
- to send you relevant emails and mail, newsletters, user information, service messages, or other electronic messages,
- for further marketing purposes whereby the data can be passed on to companies and/or third parties so that they can make interesting and relevant product and/or service offers to you,
- To analyse, maintain, secure, and optimise our websites and technologies,
- to comply with the laws and regulations to which KnoQue is subject,
- the settlement of any disputes that may arise,
- for administrative purposes,
KnoQue will store your personal data as long as necessary for the purposes described above. After that, your personal data can be stored for archival purposes.
Further information regarding the protection of privacy can be obtained from the Commission for the Protection of Privacy. Address: Rue de la Loi 39, 1000 Brussels.
Sharing of personal data

KnoQue may also exchange the personal data processed by KnoQue with its group companies. This way KnoQue can serve you even better and adapt the content of its websites even better to your interests. 
If you do not wish KnoQue to exchange your personal data with group companies, you can always let us know by e-mail to
Your opposition to this is always on request and completely free of charge.
KnoQue may provide electronic data, such as your e-mail address and mobile telephone number, to third parties, as stated above, for the purpose of sending information and offers about their products and services if you have given KnoQue permission to do so. 
If you wish, you can always have your data blocked. You may also withdraw your permission to use your electronic data at any time.  You can request these items from us via e-mail to In special cases, KnoQue may make your personal data available to third parties if it is obliged to do so in the context of the implementation of a statutory provision or legal proceedings.
Recording of personal data

- Data that you decide to entrust to us and that you have entered yourself.
- Personal data transmitted automatically
Some personal data will be sent to us automatically.
This allows you to automatically register your TCP/IP address, the brand and version of your navigator, the type of internet browser you use, the type of operating system you use, the domain name of the website from which you are connected with our site, and the most recently visited web page.
We may use cookies to automatically record data.
Use of cookies

Cookies are small computer files sent by our servers and placed on the hard disk of your computer. These cookies contain information that can only be deciphered by us and only when you visit the website. Therefore, when you visit our website, we may store information on your computer. These cookies are there so that you can easily navigate on our site.
You are always free to refuse the installation of these cookies by changing the options of your navigation software on the web. With your internet browser you can remove cookies from your hard drive, block them, or be warned before a cookie is stored. For more information on these functions, please refer to the help screen instructions on your browser's settings.
Security of personal data

When processing personal data, KnoQue ensures the security of this information. In this way, we ensure as much as possible that there is no unauthorised access to, adaptation, disclosure, loss or any form of unlawful processing of personal data. Our employees are obligated to treat your personal data confidentially when they have access to it.
When you place an ad on our website, your provided credit card number is sent via the internet in encrypted form. The Ingenico Payment Services payment system meets the most stringent requirements in the field of Internet security.

On the website of KnoQue you will find links to websites of other parties. KnoQue is not liable for the content of those sites and/or the way in which those sites treat your (personal) data. Always check the privacy policy, the disclaimer, the copyright notice and the general terms and conditions of the website you are visiting.
Changes to the privacy policy
KnoQue has the right to make changes to the privacy policy and the agreement in connection with cookies. Therefore, check this document regularly.

Last modified: 11/04/2018.