Privacy

Introduction

ZwinRegio Estate Agents Knokke, our real estate office in Knokke, attaches great importance to respecting the privacy of its subscribers, customers, and visitors to its websites. Therefore, we would like to clearly inform you of our precautions when handling personal data. ZwinRegio Vastgoedmakelaars treats and secures the personal data of subscribers, customers and visitors to its websites with care at all times.

ZwinRegio Vastgoedmakelaars establishes its policy for the protection of your personal data in line with the legal provisions in Belgium and the European Union.

ZwinRegio Vastgoedmakelaars complies with the privacy law, the law for the protection of privacy, and personal privacy and personal data, the telecommunications law, and other privacy regulations.

We would therefore like to clearly communicate to you what personal data ZwinRegio Vastgoedmakelaars collects, how we use that information, and what you should do if you do not want your personal information to be stored or made known to third parties. Furthermore, we also want to inform you how you can check, change or delete your personal data.
In accordance with the privacy law, you always have the right to inspect your data and the right to correct this data. You can always contact us to object if you do not want your personal data to be processed, passed on to third parties or used for direct marketing purposes.

No agreements are made with minors on our websites. We therefore expressly ask minors not to send us any personal data.

Responsible party

The party responsible for the data processing is ZwinRegio Vastgoedmakelaars.
Address: Driehoeksplein 11, 8300 Knokke-Heist.
Telephone number: +32(0)50 630740.

If you have any questions about the way ZwinRegio Vastgoedmakelaars handles your data, or if you wish to unsubscribe from certain uses of your data, you can send an e-mail to info@zwinregio.com at any time.

You can also contact us at this address if you wish to view your details or have them changed. You can always contact us free of charge, to remove all your personal data from our database upon request. Please include a copy of your identity card with your request so that we can process your request as quickly as possible.

Purposes of processing personal data

Personal data means name, first name, address, telephone number, gender, date of birth, e-mail address, etc.

ZwinRegio Vastgoedmakelaars collects and processes your personal data for the following purposes:
- to draw up and execute the agreement concluded with you, including payment for products and/or services purchased, and to be able to offer and provide you with the agreed products and/or services,
- to provide you with the possibility of posting and exchanging information on the website, and to be able to contact other users if the website provides the possibility to do so,
-to enable you to allow visitors and those interested in your ad to contact you when you have placed an ad on our website,
- to bill you if it is a paid service. These financial data are never published on a website by ZwinRegio Vastgoedmakelaars, nor are they made available to third parties for purposes other than the execution of the agreement,
- to optimize the security of the website,
- to compile web statistics, for example about the number of visitors to the various sections of our website,
- to be able to offer you the services and advertisements on our website in general,
- for marketing purposes in order to inform you in a targeted way about relevant products and/or services and new offers from ZwinRegio Vastgoedmakelaars and third parties, which we suspect you may be interested in. To tailor this information to you personally, for example to be able to show you an advertisement of a product and/or service we suspect you may be interested in based on the personal data we process
- to send you relevant e-mails and mail, newsletters, user information, service messages, or other electronic messages,
-for further marketing purposes where the data may be passed on to companies and/or third parties so that they may direct interesting and relevant product and/or service offers to you,
- in order to analyze, maintain, secure, protect, and improve our websites and technologies, andn to analyze, maintain, secure, and optimize,
- to comply with laws and regulations to which ZwinRegio Vastgoedmakelaars is subject,
- in settlement of any disputes,
- for administrative purposes,


ZwinRegio Vastgoedmakelaars retains your personal data for as long as necessary for the purposes described above. Thereafter, your personal data may be retained for archival purposes.

Further information relating to the protection of privacy may be obtained from the Commission for the Protection of Privacy. Address: Rue Haute 39, 1000 Brussels.

Sharing of personal data

ZwinRegio Vastgoedmakelaars may also exchange the personal data it processes with its group companies. In this way, ZwinRegio Vastgoedmakelaars can provide you with an even better service and tailor the content of its websites even better to your interests.
If you do not wish ZwinRegio Vastgoedmakelaars to exchange your personal data with group companies, you can always let us know by sending an e-mail to info@zwinregio.com.
Your objection to this is always upon request and completely free of charge.
ZwinRegio Vastgoedmakelaars may provide electronic data, such as your e-mail address and mobile telephone number, to third parties, as mentioned above, for sending information and offers about their products and services if you have given ZwinRegio Vastgoedmakelaars permission to do so.

If you wish, you can always have your data blocked. You can also revoke a granted permission for the use of your electronic data at any time. You can request these things from us by emailing info@zwinregio.com. ZwinRegio Vastgoedmakelaars may in special cases make your personal data available to third parties if it is obliged to do so as part of the implementation of a statutory provision or legal proceedings.

Registration of personal data

- Data that you yourself decide to entrust to us and have entered yourself
- Automatically sent personal data
Some personal data are sent to us automatically.
For example, we may automatically record your TCP/IP address, the make and version of your navigator, the type of Internet browser you use, the type of operating system you use, the domain name of the website from which you connected to our site, and the last web page visited.
We may automatically record data via cookies.

Use of Cookies

Cookies are small computer files sent by our servers that are placed on your computer's hard drive. These cookies contain information that can only be deciphered by us and only when you visit the website. Thus, when you visit our website, we may store information on your computer. These cookies are there so that you can easily navigate our site.

You are always free to refuse the installation of these cookies by changing the options of your web navigation software. Your Internet browser allows you to delete cookies from your hard drive, block them, or be warned before a cookie is stored. For more information on these functions, please refer to the instructions on the help screen in your browser settings.

Security of personal data

When processing personal data, ZwinRegio Vastgoedmakelaars sees to the security of this information. For example, we take maximum care to prevent unauthorized access to, modification, disclosure, loss, or any form of unlawful processing of personal data. Our employees are required to keep your personal data confidential whenever they have access to it.

When you place an ad on our website, your transmitted credit card number is transmitted encrypted over the Internet. The Ingenico Payment Services payment system meets the most stringent internet security requirements.

Links

On the ZwinRegio Vastgoedmakelaars website you will find links to websites of other parties. ZwinRegio Vastgoedmakelaars is not liable for the content of these sites and/or the way in which these sites handle your (personal) data. Always check the privacy policy, disclaimer, copyright notice and general terms and conditions of the website you visit.

Changes to the privacy policy

ZwinRegio Vastgoedmakelaars has the right to make changes to the privacy policy and the agreement concerning cookies. Therefore, please check this document regularly.

Last modified: 19/08/2025.